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Fill out the form below and click the Confirm button.(The fields with ※ are required.)

Company Name※
Division
Your Name※
Zip Code	-  (ex.180-8750)
State
Address
Country
Phone Number※	（ex. 0422-52-2173）
E-mail※
Model Code of Programmer Main Unit※	（ex. AF620、AF420等）
Serial No of Programmer Main Unit※
Model Code of Control Module(Definition Program)	（ex. FF801、FR805等）
Version of Control Module	（ex. 12.01）
Micom Pack	（ex. FF801M203、FR805M12等）
Version of Remote Controller	（ex. 5.72） ※ 【Please see below link for confirmation of version】
Error Code / Error Message	（ex. 10C1 DEVICE RECV TIMEOUT 0F）
Inquiry Body※
Attached File	Screen shot of Remote Controller/Error Message, Picture of LCD Display, Zip compressed file of YIM folers *If sending multiple files, please zip (compress) to one file. (Maximum 2MB)